KiloEx Voucher

Once you receive or obtain a KiloEx voucher through activities, the system will automatically prompt you to use the voucher during transactions. If you have multiple vouchers, you can also choose to switch and use different vouchers as you prefer.

The fee cashback voucher works on a post-transaction refund logic. The transaction fee is deducted at the normal rate during the transaction, and the cashback will be credited to you on the next day after the transaction is completed.

For transactions that used a cashback voucher, the corresponding percentage of the fee will be refunded the next day. You can check the current accumulated savings or refunded amount, as well as the amount pending withdrawal, on the "My Vouchers" page. Click "Claim" to withdraw these rewards to your wallet.

The fee cashback voucher refunds a percentage based on the actual fee you paid, up to the face value of the voucher. The actual fee paid must first deduct any potential rebates or cashback from the order.

Example: You trade 1000U, paying a fee of 1 USDT. However, this transaction requires a 10% rebate to your superior (0.1 USDT) and a 5% cashback to yourself (0.05 USDT). You use a fee cashback voucher with a face value of 1 USDT and a 50% deduction. The actual cashback is (1 - 0.1 - 0.05) * 50% = 0.425 USDT, which will be refunded to you the next day. The remaining value on the fee cashback voucher is 0.575 USDT for future use.

Yes, the fee cashback voucher is based on your VIP level fee rate (VIP level users do not have rebate or cashback amounts) and deducts the fee proportionally according to the voucher's face value.

Example: As a VIP7 user (40% discount), you trade 1000U, paying a fee of 0.6 USDT. Using a fee cashback voucher with a face value of 1 USDT and a 50% deduction, the actual cashback is 0.6 * 50% = 0.3 USDT, which will be refunded to you the next day. The remaining value on the fee cashback voucher is 0.7 USDT for future use.